Data We Collect and Why We Use It
When you create an account, we collect the information needed to verify your identity — name, date of birth, address, and a government-issued ID. This is a legal requirement for operating in eligible states, not a choice we made unilaterally. When you fund your account through
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PayPal, Venmo, or Play+, we log the transaction reference and amount so your wallet stays accurate; we do not store full payment credentials on our servers. We also collect device and session data — browser type, IP address, and session timestamps — to protect your account
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from unauthorized access and to keep the mobile experience consistent whether you are in Charlotte on your phone or switching to a desktop later. Usage data, such as which games you open or how long a session runs, helps us improve navigation and spot unusual activity
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on your account. We retain identity records as long as your account is active and for a period afterward as required by applicable state regulations. You may request a copy of your data or ask us to delete it, subject to any legal hold that prevents
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immediate removal. Requests are handled through our support channel, and we aim to respond within the timeframe required by the law of your state.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.